Understanding the Time and Process of Your Move

At IronBack Movers, we strive to provide a smooth and efficient moving experience. However, it's important to understand that the exact duration of a move is unpredictable, as it depends on several factors, including:

✔ Stairs, elevators, and accessibility
✔ Distance from the truck to the entrance
✔ Quantity of belongings and furniture
✔ Special handling requirements for fragile items

We take great pride in what we do and always use moving blankets and shrink wrap to protect your furniture. When handling fragile or high-value items, we apply additional protective materials such as cardboard and bubble wrap. All these protective measures contribute to the total time required for your move.

 

Estimated Moving Time

While every move is unique, we provide average estimates based on past experiences:

🏠 1-Bedroom Apartment: 3-4 hours (assuming easy truck access and no stairs)
🏠 2-Bedroom Apartment: 4-6 hours
🏠 3-Bedroom Home: 6-9 hours

However, every move is different. For example, a 3-bedroom home with minimal furniture and a pickup/drop-off distance of under 10 minutes might be completed in just 3 hours. Likewise, unexpected delays due to complex layouts, heavy furniture, or long walking distances can extend the time required.

 

Standard Valuation Coverage ($0.60 per pound per item)

As per federal law (49 U.S. Code § 14706), our services include basic valuation coverage, which provides reimbursement at $0.60 per pound per damaged or lost item. This is not full-value protection but the standard liability limit for moving companies. If you require additional coverage, we recommend purchasing third-party moving insurance.

📌 For more details on moving insurance options, visit:
Federal Motor Carrier Safety Administration (FMCSA)

 

Double Drive Time (DDT) Law in California

Per California Public Utilities Commission (CPUC) regulations, Double Drive Time (DDT) applies to all moves within California. This rule requires that the total driving time from your pickup location to the drop-off location be doubled.

📌 Example Calculation:

• If the drive from pickup to drop-off takes 20 minutes, you will be charged for 40 minutes of driving time.

• This rule exists to ensure fair compensation for movers, covering the time it takes to return to the starting point.

📌 For more information, refer to CPUC’s Maximum Rate Tariff 4 (MAX 4):
CPUC Website

 

Deposit Requirement

💰 A $20 deposit is required to confirm your booking.
📌 This deposit guarantees your spot and allows us to schedule our movers accordingly.
📌 The remaining balance must be paid upon completion of the service.

 

Preparing for Your Move

To ensure an efficient and smooth moving experience, we kindly ask our customers to prepare in advance:

✅ Empty furniture of all personal belongings before the movers arrive.
✅ Pack your items into boxes for easier and faster transportation.
✅ Label fragile boxes for extra care.
✅ Disassemble large furniture if possible (or notify us in advance if you need assistance).

💡 Need Packing Services?
If you prefer not to pack yourself, our movers can handle packing for you! Simply let us know in advance or mention it in your booking request.

 

Additional Information for a Smooth Move

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1. Time Flexibility & Efficiency

We always strive to work as quickly and efficiently as possible while ensuring the safety of your belongings. However, unexpected delays may occur due to traffic, access limitations, or additional services requested on-site. We appreciate your patience and understanding!

💡 Tip: If you are moving into an apartment complex, check with management about elevator reservations or loading dock access in advance.

 

2. What’s NOT Covered by the Movers

To ensure transparency, please note that movers are not responsible for the following:
🚫 Disconnecting or reconnecting appliances (washers, dryers, refrigerators, etc.).
🚫 Moving items that pose safety risks (e.g., flammable materials, explosives, illegal substances).
🚫 Transporting pets or live plants (due to liability reasons).

💡 If you need assistance with appliance disconnection, we recommend hiring a professional handyman before your move.

 

3. Extra Services Available Upon Request

✔ Furniture disassembly & reassembly – let us know in advance!
✔ TV unmounting – available for an additional charge.
✔ Specialty item handling (pianos, safes, antiques) – requires prior notice for proper preparation.

💡 If you have a unique request, don’t hesitate to ask! We’ll do our best to accommodate your needs.

 

4. How to Make the Moving Day Stress-Free

🚀 Be ready when the movers arrive – packed, labeled, and organized.
🚀 Keep all important documents, keys, and valuables with you.
🚀 Prepare payment (cash/card) in advance to avoid delays at the end of the move.

 

5. After the Move – Final Walkthrough

Before we leave, we always do a final walkthrough to ensure that:
✅ All requested items have been moved.
✅ No damages or missing items are reported.
✅ You are completely satisfied with our service!

💬 We appreciate your feedback! After your move, please consider leaving a review – it helps us continue providing top-quality service!

IronBack Movers – Strong, Safe, Professional.